Objectives
- to give a high-quality welcome to foreign visitors
- to learn language to describe the specific points of the area
- to become a reinforced network of tourist offices with an efficient referral system to other offices in the region
Key elements
- learning specific vocabulary
- reception and telephone skills
- intercultural differences on tourist expectations
- sharing knowledge of each other’s territories
This course is an example of how we can combine language and extra-linguistic aims (in this case networking, improving knowledge of the territories and intercultural awareness) to increase the added-value of the course for our clients.
