Language Services Europewide

Case study: Creating a network of tourist offices to welcome international visitors

Objectives

• to give a high-quality welcome to foreign visitors
  
• to learn language to describe the specific points of the area
  
• to become a reinforced network of tourist offices with an efficient referral system to other offices in the region

Key elements

• learning specific vocabulary
  
• reception and telephone skills
  
• intercultural differences on tourist expectations
  
• sharing knowledge of each other’s territories

This course is an example of how we can combine language and extra-linguistic aims (in this case networking, improving knowledge of the territories and intercultural awareness) to increase the added-value of the course for our clients.